Our Recent Projects

British American Tobacco – Cedar Managed Services and IaaS

BAT



Client

British American Tobacco London, England
www.bat.com

Industry:

Tobacco

Employees:

2,500 in the UK

Oracle Products & Services:

  • PeopleSoft Enterprise Human
  • Capital Management
  • Oracle 11g
 

British American Tobacco – Cedar Managed Services and IaaS

British American Tobacco plc (BAT) is a British multinational tobacco company headquartered in London with over 60,000 staff worldwide. BAT's PeopleSoft solution was implemented by Cedar in 2003, and is now hosted, maintained and supported by Cedar as part of a long-standing Managed Services agreement.

BAT use PeopleSoft primarily as a payroll system due to the flexibility offered by the Global Payroll module. They use basic HR functionality, as required to support payroll.

Objectives

Core HR employee data is maintained in a separate 3rd party application. BAT required that the PeopleSoft environment be hosted by Cedar with Cedar taking ownership of the PeopleSoft environments and maintenance. BAT is not involved at a technical level in the day to day running of PeopleSoft.

Challenges

  • External hosting provision required by Cedar
  • PeopleSoft to be fully accessible from within the BAT network without requiring users to connect via a VPN or similar
  • Encryption required for all connectivity between BAT and Cedar
  • Keeping BAT IT updated on any changes affecting PeopleSoft

Solutions

  • Cedar partnered with NTT to provide hosted hardware
  • Connection between BAT and NTT uses firewalls with port blocking, IP address white-listing and fully encrypted VPN
  • VPN is managed at the network level and transparent to users
  • Support Manager oversees issues to ensure timely resolution
  • Support Manager in regular communications with BAT IT to ensure they are aware of current issues and planned changes

Outcome

The hosting arrangement has now been in place since 2008, with minimal disruption or downtime. In that time, BAT have successfully completed payroll processing in a timely and accurate manner, having never missed a payment date. Due to the high number of payrolls at BAT, over 1500 payrolls have been processed and paid since Cedar took over the hosting.

 


 
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